Microsuction Technique
for Ear Wax Removal

Free Booking

Always Free

At our ear care centre, we prioritize your comfort and well-being. We firmly believe in providing professional treatment without the burden of advance payments. Therefore, we do not practice any form of advance payment prior to your treatment. Our clinic, a hub for comprehensive ear care, offers a wide range of services including wax removal. We understand the importance of consistent support throughout your treatment journey. Hence, our dedicated professionals are committed to assisting you at every step.

We also understand that planning your visit is an integral part of your care. Therefore, we offer a free booking system, making it easy for you to schedule your appointments. Our clinics have an extensive coverage area, ensuring that our high-quality ear care services are accessible to you. Remember, your ear health is our priority at our clinic. We’re here to support your needs all along the way.

Medical Help

Professional help

Our medical services extend beyond the basics to encompass more complex areas such as ear consultations, earwax removal, and endoscopic imaging. However, our primary focus is on addressing a variety of ear-related issues. These include recurrent or chronic ear infections (commonly known as swimmer’s ears), persistent ear pain, blocked ears, foreign body removal, and many more.

We specialise in the microsuction technique for wax removal. This technique is considered less problematic and safer compared to irrigation methods. Not only is the procedure quick, but it is also safe and painless. At our clinic, we prioritise your comfort and strive to provide the most effective and least invasive treatments. Your ear health is our utmost concern.

During Appointment

What to expect?

At our clinic, every patient is asked a series of questions to gain a comprehensive understanding of their health status. Based on the responses, our healthcare professionals will assess the condition of the ear canals through a thorough examination. We believe in transparency and patient education. Therefore, we will explain the ear care removal procedure and the equipment used in detail. Upon agreement, we will proceed with the wax removal. After the procedure, we will provide advice on future ear care to ensure your continued well-being.

Pre-booking is a crucial part of our healthcare strategy. We have observed that many of our patients appreciate the convenience of recurring consultations, which allows us to monitor their ear health regularly and provide timely treatment when necessary. Your ear health is our priority.

We are open but have taken steps to mitigate any risk to you or our staff. Before your appointment please refer to the latest on coronavirus at 
DO NOT ATTEND if you have recently travelled to an at-risk area or have any of the symptoms.

Ear wax removal clinical methods

Earwax build-up is a prevalent issue and often the reason behind many primary care consultations. The standard practice is to seek a referral when the irrigation method for earwax removal has been unsuccessful, or when there are contraindications to irrigation. In our comprehensive A to Z mini-series of articles, we delve deeper into these contraindications, providing you with a thorough understanding of when irrigation may not be the best option. Following this, we introduce various clinical methods for earwax removal, ensuring you are well-informed about the different approaches to ear care. Your understanding and comfort are our top priorities.


Ear Syringing

Irrigation of the ear can lead to otitis externa, vertigo, perforation of the tympanic membrane, and middle ear damage if the tympanic membrane is perforated. These complications are less common with the syringe and IV catheter technique than when compared to the pulsating water device technique.

Using a cerumen spoon to remove the remaining wax can cause damage to the skin covering the external auditory canal.

Symptoms of complications include sudden pain, ringing in the ears, loss of the ability to hear, nausea, and dizziness. If a patient experiences any of these symptoms, the provider should immediately stop and examine the ear canal and tympanic membrane with an otoscope.

If the tympanic membrane is ruptured, prescribe the patient oral antibiotics to treat otitis media prophylactically. Refer the patient to an otolaryngologist for specialty consult.

There are a few contraindications to performing irrigation of the ear including lack of patient consent. These contraindications are a patient’s inability to sit upright, a patent tympanostomy tube, a patient who is unwilling or unable to sit still, a foreign body present in the ear canal, a perforated tympanic membrane, an opening into the mastoid, and severe swimmer’s ear (otitis externa). Also, a history of middle ear disease, ear surgery, inner ear problems (especially vertigo), or radiation in the area is an additional reason to choose another method for cerumen dis-impaction.

Based on these findings, Ear Irrigation is not provided in NHS GP Practices!


No complications – No pain

Ear Microsuction is the modern safe way to clean ear canals.  For blocked, waxy or infected ears.

Gentle, comfortable, safe – because we are skilled!

What is it?

Microsuction – is the term used for cleaning ear canals using the magnified view of a surgical microscope and a tiny vacuum cleaner and/or tiny instruments.

What does it involve?

The client lies on a bed, our Ear Nurse Therapists gently hold the ear canal entrance open, sometimes they use a plastic funnel to gain the best view.  The microscope is then focused into the ear canal entrance.  When we use the suction/instruments clients often say ‘this is weird’, they will tell us ‘it’s a bit noisy’ and ‘it tickles’.

What are the benefits?

Because we can see so well with the magnified vision, we can then remove wax/debris without touching the ear canal walls – hence a comfortable, safe procedure.  The magnified views allow the Ear Nurse Therapist to assess the ear canal andeardrum to make a diagnosis.

Who may need microsuction?

  • anyone with wax/debris in their ear canal
  • anyone with an ear canal infection
  • anyone who has had a middle ear infection and the ‘pus’ has burst out into the ear canal
  • anyone with a foreign body present
  • anyone with a discharging ear

Safe and effective wax removal

Earwax, also known by the medical term cerumen, is a yellowish waxy substance secreted in the ear canal of humans and other mammals. It protects the skin of the human ear canal, assists in cleaning and lubrication, and also provides some protection from bacteria, fungi, insects and water. Excess or compacted cerumen can press against the eardrum and/or occlude (block) the external auditory canal or hearing aids, potentially hindering hearing.

Specialised in wax removal

Many factors could determine how much wax we produce:

  • Diet
  • Age
  • Lifestyle
  • Personal anatomy
  • Genetics Ethnicity

For some reason, some people produce excessive wax that requires frequent microsuction treatment.

Signs of earwax buildup include:

  • sudden or partial hearing loss, which is usually temporary
  • tinnitus, which is a ringing or buzzing in the ear
  • a feeling of fullness in the ear
  • earache

Unremoved earwax buildup can lead to infection. Contact your doctor if you experience the symptoms of infection, such as:

  • severe pain in your ear
  • pain in your ear that does not subside
  • drainage from your ear
  • fever
  • coughing
  • persistent hearing loss
  • an odor coming from your ear
  • dizziness

It’s important to note that hearing loss, dizziness, and earaches also have many other causes. You should see your doctor if any of these symptoms are frequent. A full medical evaluation can help determine whether the problem is due toexcessive earwax or another health issue entirely.

Call us now for more information

Call us now on 01603394383 or 07986435780 and will arange appointments in Norwich, North Walsham or Lowestoft Clinic.

Ear Health A to Z

Knowledge & Information

As an increasing number of patients gain access to our online platform, we have decided to provide comprehensive A to Z health advice related to ear care. The upcoming section will feature the most recent advice and news, meticulously prepared by our specialists.
We understand that questions will always arise. Like many other healthcare specialists, we are faced with numerous queries. To address this, we have a dedicated section where we delve into these questions in greater detail than anywhere else.
Here are some of the questions we aim to answer:

  • What is ear wax?
  • How should you handle ear wax build-up?
  • What clinical methods are used for ear wax removal?
  • Why is Microsuction considered safer than Ear Syringing & Ear Irrigation?
  • How does our earwax removal service operate?
  • What can you expect at your earwax removal appointment?
  • How does Microsuction work?
  • When does ear wax need to be removed?
  • And many more…

>With our extensive experience in ear care and wax removal, we possess a broad spectrum of knowledge. We believe in sharing this knowledge for the benefit of our patients, ensuring they are well-informed and confident in their ear care journey.

More A to Z health care

We are ready to give you the right and careful advice. You can explore and understand what, how and why we are doing.

If There’s No Microscope, Then It’s Not Microsuction

The Microsuction technique, a cutting-edge method for ear wax removal, owes its name to the integral use of a microscope during the procedure. The microscope serves a dual purpose – not only does it magnify the area, but it also provides crucial depth-of-field awareness. This awareness is vital for our healthcare professionals to accurately determine the location of the eardrum. Without this depth-of-field awareness, it becomes exceedingly challenging for the clinician to safely carry out the procedure. This is why at our Ear Care Centre, we insist on using only ENT-grade microscopes. These microscopes enable us to perform the microsuction procedure safely and effectively, unlike many others who resort to using magnification goggles. Our commitment to safe care and the use of cutting-edge technology underscores our dedication to providing the best possible healthcare to our patients. Our professionals are trained to prioritise your safety and comfort throughout the ear wax removal process.

Ear Care Centre Norwich Ltd Partnerships

Delighted to announce an extended partnership with Amplifon – A Global Leader in providing specialist Hearing Healthcare.

New strategic partnership with Anglian Hearing Healthcare.

Member of Royal College of Nursing and Nursing and Midwifery Council

Ear Care Centre Norwich Ltd Awards